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tech-supportNo matter how great your phone system is, things will eventually go wrong. And you and your colleagues will undoubtedly have questions about how to use it. Whenever problems arise, you can rest assured that eSquared will work toward a solution in a timely and professional manner.

We also offer courteous and professional computer and other IT support.

Presented below are some helpful videos from Allworx that will answer many questions you might have.

To contact our Support Department, please fill out the form at the bottom of the page or call eSquared at (859) 685-4600, then select Option 2

Telephone Overview

Learn the basics of the Allworx IP phone

Call Basics

Learn the basics of using your new Allworx phone


Learn how to set up voicemail

Allworx Unified Messaging

Unified Messaging enables users to manage all message types in one inbox.

Call Assistant

Learn how to use the call management tool

Line Appearances

Line appearance keys can be utilized with SIP trunks.

Multiple Message Indicator

Monitor multiple voicemail boxes with multiple message indicators.

Conference Calls

Conference Calling allows real-time scheduling and managing of conference calls with both internal and remote participants directly from the user's desktop.

Call Routing

Call routing delivers calls based on presence information.

Advanced Features

Learn to use the advanced features of your Allworx IP phone


If you still have questions or a tech support problem, please fill out the form below. We are happy to assist you.

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